Brand Registration
Brand Registration
US carriers require that all automated text messages originate from phone numbers that are registered for automated messaging. TextSync will handle brand registration for you, but we will need to collect from information from you to complete the registration application.
Registration is a one-time process. Once a brand is registered, that same brand can be used across multiple phone numbers in your TextSync account.
Registration Fees
Brand Registration Fee
There is a one-time $4 fee to register your brand with the carriers.
Application Fee
There is a $15 fee to submit your messaging campaign application to the carriers. If your application is rejected, the fee will be charged again when you re-submit your application.
Required Information
| Info | Description | Available Options | Example |
|---|---|---|---|
| Company Type | Which type of entity you are | Private, public, non-profit, government | Private |
| Company Name | The legal name of your company | ACME, Inc. | |
| Industry | Which industry you deal in | Agriculture, communication, construction, education, energy, entertainment, financial, gambling, government, healthcare, hospitality, insurance, manufacturing, NGO, real estate, retail, technology | Construction |
| EIN | Your employer identification number | 123456789 | |
| EIN Issuing Country | Which country issued your EIN | US | |
| Address | The full physical address of your company | 660 Broadway, New York City, NY 10001 | |
| Business Contact Name | The name of someone at your company who is authorized to represent it with the carriers | Mr. John Doe | |
| Business Contact Email | The email address for your authorized contact, at your company domain if you have one. Your application may be rejected if you have a company domain and you include an email address that isn't at your company domain. | jdoe@acmecorp.com | |
| Business Contact Title | The job title of your authorized contact individual | Director, GM, VP, CEO, CFO, general counsel, other | CEO |
| Stock Symbol | Optional. Your business' stock symbol, if publicly listed | AAPL | |
| Stock Exchange | Optional. The exchange where your business is listed, if publicly listed | NASDAQ, NYSE, AMEX, AMX, ASX, B3, BME, BSE, FRA, ICEX, JPX, JSE, KRX, LON, NSE, OMX, SEHK, SGX, SSE, STO, SWX, SZSE, TSX, TWSE, VSE, other | NASDAQ |
| Website | Optional. Your business' website URL, if you have one. | example.com | |
| Use Case | At least 1, up to 5 use cases that describe what you will be using TextSync for | Higher education, account notifications, public service announcements, delivery notifications, customer care, marketing, polling and voting, security alerts, fraud alert messaging | Marketing |
| Campaign Description | A brief description of what you will be using TextSync for. Minimum 40 characters | ACME Inc. will send marketing messages with discount offers to customers who have opted-in. | |
| Message Flow | A brief description of how users will discover and opt into the campaign. | Customers send a registration keyword from their mobile phones to ACME's automated messaging number. The phone number and registration keywords are advertised in-store. | |
| Sample Message 1 | A sample message that would be sent using this TextSync account. You must provide two samples, each at least 20 characters. You are recommended to include your brand name in the sample messages; not doing so may increase the chance of your application being rejected. See messaging best practices. You do not need to include opt-out instructions (e.g. "Reply STOP to quit") in your sample messages, as TextSync will automatically handle this for you. | This weekend only: get 20% off any online purchase from ACME Inc. | |
| Sample Message 2 | The second sample message | Come join ACME at the city park this Saturday for a charity run to benefit the local hospital! | |
| Direct Lending or Loan Arrangement | Indicate whether this campaign includes content related to direct lending or other loan arrangements. | Yes, no | No |
| Embedded Links | Indicate whether messages sent from this campaign will include links. Note: public URL shorteners are not allowed. See messaging best practices. | Yes, no | Yes |
| Embedded Phone Numbers | Indicate whether messages sent from this campaign will include phone numbers. | Yes, no | No |
All fields are required unless otherwise noted.
Prohibited Content
Some content is prohibited by the carriers for sending over SMS. Please note that your campaign may be rejected if prohibited content is present on your website, even if your application does not make mention of it.
- Cannabis
- Firearms
- Sexual content
- Gambling
- Hate
- Alcohol
- Tobacco/Vape
- Lead generation & affiliate marketing